Terms & Conditions

Maibo Limited is a company registered in England and Wales (Company Number: 13921510), with its registered office in Luton, United Kingdom. We are a UK-based retailer of consumer electronics and accessories, selling via maibo.uk .

VAT Registration Number: GB 439 164 480

By accessing maibo.uk and/or placing an order, you confirm that you:

All products are subject to availability. We take reasonable steps to ensure product descriptions, images, and specifications are accurate. However:

All products sold by Maibo Limited are genuine and new unless explicitly stated otherwise in the listing.

All prices on maibo.uk are displayed in British Pounds (£) and include VAT where applicable. The total price including all applicable charges is shown before you complete your order.

We reserve the right to refuse or cancel any order before dispatch — for example, if a product is out of stock or if there is a pricing error. In such cases, a full refund will be issued promptly.

We offer free standard shipping on all UK orders. Estimated delivery times are provided at checkout and in your order confirmation email. Delivery times are estimates and may vary due to factors outside our control (e.g. courier delays, public holidays).

Nothing in these Terms & Conditions affects your statutory rights under UK law. Under the Consumer Rights Act 2015, all goods must be:

If a product does not meet these standards, you are entitled to a repair, replacement, or refund. Please see our Return & Refund Policy for full details.

Under the Consumer Contracts Regulations 2013, you have the right to cancel your order within 14 days of receiving your goods without giving any reason.

If you wish to cancel an order that has not yet been dispatched, please contact us immediately and we will try to stop the shipment. Once dispatched, the return process applies.

All content on maibo.uk — including text, images, logos, product descriptions and website design — is the property of Maibo Limited or its licensors and is protected by UK copyright law. You may not reproduce, distribute, or use any content from this website without our prior written permission.

To the fullest extent permitted by UK law, Maibo Limited’s liability to you is limited to the value of the products you purchased. We are not liable for:

We take care to ensure all prices displayed are accurate. In the event of a pricing error:

In compliance with the Digital Markets, Competition and Consumers Act 2024:

You agree to use maibo.uk only for lawful purposes. You must not:

Your personal data is processed in accordance with our Privacy Policy, which forms part of these Terms & Conditions. We are registered with the Information Commissioner’s Office (ICO) and comply with UK GDPR and the Data Protection Act 2018.

We may update these Terms & Conditions from time to time to reflect changes in law or our business practices. The latest version will always be posted on this page with an updated date. Continued use of our website after changes are posted constitutes acceptance of the updated terms. We will not make changes that retroactively affect orders already placed.

These Terms & Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If you have a complaint, please contact us first — we aim to resolve all issues quickly and fairly. If we cannot resolve a dispute, you may also refer it to an approved Alternative Dispute Resolution (ADR) scheme or contact the Citizens Advice consumer helpline.

Questions About These Terms?

If you have any questions about these Terms & Conditions, please get in touch — we’re happy to help.